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The companies still can't help you recover your data if you lose your key, but they can, at least, reset your account password. IDrive and Acronis Cyber Protect Home, for example, allow you to set private encryption keys that are separate from the account password. This setup is slightly different from what other online backup services use.

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It also means that no one at SpiderOak can help you reset your account password if you forget it. All those measures help keep your data private. SpiderOak says its encryption approach uses a combination of 2048-bit RSA and 256-bit AES. It hashes your password with salted PBKDF2, a key derivation function used to prevent brute force or rainbow table attacks. In other words, no one else can see or access the contents of your files.Īs mentioned, SpiderOak encrypts your backup set with your account password. In practice, this means that all traffic to and from the SpiderOak servers is encrypted via TLS/SSL and protected by certificate pinning (a method of preventing man-in-middle-attacks). Its no-knowledge policy states that it has absolutely no way to access or view any of your files. SpiderOak One Backup's strength is its security practices. Security and Privacy With SpiderOak One Backup

The link to those resources is in the lower-right corner of the desktop app. That said, SpiderOak's Help resources cover topics in detail. For newcomers, SpiderOak may be a bit overwhelming because you don't know if the selections you're making for which files and folders to backup will be sufficient should you ever have to restore your machine. The interface is straightforward if you understand some basic computer terminology. For experienced users, that's fine, since it's easy to find everything you need.

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The company explains, 'Our challenge, which we have not yet solved, is to devise a system in which we can push out authentic updates yet be technically and legally infeasible for an overzealous authority to compel us to push out an update containing a deliberate weakness.' The security-conscious crowd might appreciate this policy, but others may find it inconvenient.Īlthough the install process is simple, SpiderOak One Backup does not guide you through the initial backup setup with a wizard.

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It is worth noting that, to update the software, you need to download the latest release from the SpiderOak website. The apps for Windows, macOS, and Linux are the key to SpiderOak's service since they are the only way to upload files. All you need do is download the desktop app and provide a username and password, which are used to encrypt your backups, as we explain in the next section. SpiderOak One Backup's account setup process is simple. Getting Started With SpiderOak One Backup Other services, including IDrive and Zoolz BigMind, allow you to back up several types of data from your mobile device. SpiderOak's mobile apps were only ever read-only, meaning you could view files from your saved data sets, but not back up data from your phone.

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It no longer offers apps for Android or iOS, however. SpiderOak One Backup has desktop apps for Windows, macOS, and 64-bit versions of Linux, such as Fedora and Ubuntu. That option is useful in the case of accidental data loss or simply if you want to perform bulk file transfers without worrying about the security issues related to doing it over an internet connection. SpiderOak One Backup does not offer backup or restore options via postal mail-Backblaze, Carbonite, and IDrive all do. Backblaze charges $70 per year for its unlimited storage plan, but it limits you to one computer. IDrive's $79.50-per-year Personal plan offers 5TB of online storage for an unlimited number of devices. If you pay annually, you have more options for how much storage you can get, specifically you can get a smaller amount at a very fair cost: If you pay monthly for SpiderOak One Backup, your options are:

Other services, such as Carbonite Safe, charge extra for these capabilities. For example, if a service is intended for 'personal' use but is clearly being used to operate a large business, the user may be found in violation of the terms.Īdditionally, SpiderOak One Backup lets you back up external hard drives, removable devices, and network volumes. Any time you see 'unlimited' advertised with a tech service provider, however, be aware that the company usually will enforce limits if the service is beyond used beyond a reasonable expectation of what's provided. Although these plans look pricey, they all support an unlimited number of devices.

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